EXPLANATION: If you are experiencing problems with your Windows-based computer in one of the following scenarios, we recommend checking for and installing the latest Windows Updates, checking how you connect your USB device to your computer, and as a last resort, checking your computer's BIOS settings. The term ' Epson USB device' is used below to describe any of the following: Epson USB printer/scanner/All-In-One/PhotoViewer. Issue: Windows-based computer crashes/does not boot/start into Windows/does not power up/displays an error/displays a blue screen and a stop error when: • you connect your Epson USB device to the computer's USB port • you power on your Epson USB device (when already connected to the computer's USB port) • you power on your computer (when your Epson USB device is already connected to the computer's USB port) • you unplug the USB cable or turn off your Epson USB device. Other issues may include the Epson USB device no longer working at all/as expected after restarting the computer/waking it from sleep or hibernation. Note: Important: This article assumes that your printer is operational (e.g. Displaying no errors) and addresses issues relating to the performance of your system in relation to your Epson USB device only. We recommend the following troubleshooting actions: • Check the cable connection between the USB device and the computer and connect it directly. The device (e.g. Printer/scanner) is designed to be connected directly to the computer. Note: Connecting your product through another peripheral (e.g. A Scanner, Switch box, external USB hub) can cause problems. Even if these devices have been connected in the past with no problems, they must still be eliminated whilst troubleshooting. For products connected via a USB hub, the following Related Article may offer a solution: • Unplug the Epson USB device, wait about five seconds, and then plug the device back in. Epson Stylus SX425W Free Driver Download Epson's Stylus SX425 wireless MFP prices but several single-function inkjets. It makes no claims of business-grade speeds or professional-standard exposure printing however instead aims to supply associate degree well-rounded balance of performance and worth. If you are using a hub, do the same with the hub. Note: For troubleshooting purposes, we recommend directly connecting your Epson USB device to your computer's USB ports. If there are too many devices plugged into the hub, unplug some devices. This Related Article may offer a solution: • If using a PhotoViewer or memory cards/USB flash drive slots on your printer or All-In-One, make sure that you use the Safely Remove Hardware feature of Windows when you have finished using your product. Failure to do so may cause the product or Windows to malfunction. • See the following Related Article for further information: • Ensure that Windows is fully updated. This is very important as Microsoft have identified issues with Windows which can affect the enumeration of drivers, particularly with USB devices.
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January 2019
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